Warranty & FAQ
Coverage, returns, and the most common questions about Kilo Performance Collector Kits.
Limited Warranty
Kilo Performance products are carefully inspected before packaging. Every badge kit is warranted only against manufacturing defects that are present when the package is first opened.
- Defective materials
- Manufacturing flaws
- Incorrect product received
- Damage caused during manufacturing or packaging
If a verified manufacturing defect is discovered, Kilo Performance may, at its sole discretion, replace the defective product after inspection and approval.
- Improper installation or installation errors
- Damage caused during installation or removal
- Normal wear and tear
- Abuse, misuse, or accidents
- Exposure to chemicals or improper cleaning
- Vehicle damage
- Damage caused by heat, weather, road debris, or automatic car washes
- Products that have been modified, altered, painted, or reinstalled
Kilo Performance's liability is limited solely to replacement of the defective product. Kilo Performance is not responsible for labor charges, installation costs, vehicle damage, incidental damages, or consequential damages.
Return Policy
Because Kilo Performance badge kits utilize permanent automotive-grade adhesive, all sales are considered final.
Products may only be returned if:
- The package is unopened and in its original condition, or
- A verified manufacturing defect is discovered immediately after opening the package.
Once the adhesive backing has been removed, or the badge has been installed or an installation has been attempted, the product is no longer eligible for return, refund, or exchange.
Returns are not accepted for buyer's remorse, incorrect ordering, change of mind, or dissatisfaction with appearance after installation.
Customers must inspect all contents immediately upon delivery. Any manufacturing defect must be reported within 7 calendar days of delivery. Photographs of the product and packaging may be required before a replacement is approved.
By purchasing Kilo Performance products, the customer acknowledges and agrees to this Warranty & Return Policy.
Frequently Asked Questions
Still need help?
Our support team reviews warranty claims and questions within one business day.
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