Warranty & FAQ
Coverage, returns, and the most common questions about Kilo Performance Collector Kits.
Limited Warranty
Effective September 14, 2026
Kilo Performance provides this limited warranty to the original purchaser. It covers defects in materials and manufacturing that were present when the kit was delivered.
Inspect your kit before installation. Please report visible problems within 7 calendar days when reasonably possible. A later report does not automatically remove your legal rights.
For help, email sales@kiloperformance.com or call 561-290-3838. Include your order number or other proof of purchase and describe the problem.
For a covered defect, we will replace the defective item without charge. If we cannot replace it within a reasonable time, we will refund the amount paid for the affected product. We pay any required return shipping for a covered claim.
This warranty does not cover damage caused by improper installation, removal, misuse, accidents, unsuitable chemicals, alterations, or ordinary wear. Installation or normal outdoor use does not automatically cancel coverage for an unrelated manufacturing defect.
Optional installation and removal costs are not included, except where required by law.
This warranty does not remove any warranty, responsibility, or remedy that the law does not allow us to remove.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Return Policy
Effective September 14, 2026
Please check your vehicle fitment and horsepower choice before ordering.
We do not accept returns or exchanges for change of mind, incorrect customer selection, or dislike of the product's appearance. This includes unopened kits, except where required by law.
If your order arrives damaged, defective, incomplete, or incorrect, email sales@kiloperformance.com or call 561-290-3838. Please report visible problems within 7 calendar days when reasonably possible. This request does not reduce your legal rights.
Include your order number, a description, and photos if available. Contact us before mailing anything back. We will provide instructions and a prepaid return label when a return is needed for a covered problem.
We will correct a verified problem with missing parts, a replacement, or a refund, as appropriate and as required by law. Covered returns have no restocking fee.
Approved refunds go to the original payment method. We will start the refund within 7 business days after approval and receipt of any required return, or sooner if the law requires. Your bank may take longer to show the credit.
Damage caused by installation or removal is not a manufacturing defect. Installation does not remove rights for an unrelated defect.
Nothing in this policy limits rights provided by applicable law.
Previous policy — In effect until September 14, 2026
Orders placed before September 14, 2026 remain governed by the terms that were published at the time of purchase. Those terms are preserved below.
Previous Limited Warranty
Kilo Performance products are carefully inspected before packaging. Every badge kit is warranted only against manufacturing defects that are present when the package is first opened.
Covered: defective materials; manufacturing flaws; incorrect product received; damage caused during manufacturing or packaging.
If a verified manufacturing defect is discovered, Kilo Performance may, at its sole discretion, replace the defective product after inspection and approval.
Not covered: improper installation or installation errors; damage caused during installation or removal; normal wear and tear; abuse, misuse, or accidents; exposure to chemicals or improper cleaning; vehicle damage; damage caused by heat, weather, road debris, or automatic car washes; products that have been modified, altered, painted, or reinstalled.
Kilo Performance's liability is limited solely to replacement of the defective product. Kilo Performance is not responsible for labor charges, installation costs, vehicle damage, incidental damages, or consequential damages.
Previous Return Policy
Because Kilo Performance badge kits utilize permanent automotive-grade adhesive, all sales are considered final.
Products may only be returned if the package is unopened and in its original condition, or a verified manufacturing defect is discovered immediately after opening the package.
Once the adhesive backing has been removed, or the badge has been installed or an installation has been attempted, the product is no longer eligible for return, refund, or exchange.
Returns are not accepted for buyer's remorse, incorrect ordering, change of mind, or dissatisfaction with appearance after installation.
Customers must inspect all contents immediately upon delivery. Any manufacturing defect must be reported within 7 calendar days of delivery. Photographs of the product and packaging may be required before a replacement is approved.
By purchasing Kilo Performance products, the customer acknowledges and agrees to this Warranty & Return Policy.
Frequently Asked Questions
Still need help?
Our support team reviews warranty claims and questions within one business day.
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